Cancellation Policy

You have the right to cancel this contract within 14 days without giving any reason. The period begins on the day on which you or a third party designated by you (other than the carrier) took possession of the goods.

To exercise the right of withdrawal, please send a clear written message to:  

Heiko Liepold Vintage Guitar World Taunusstraße 8a 64720 Michelstadt

Phone: 0049 (0) 6061-6258883 Email:

You can use the attached form for this, but this is not mandatory. It is important that your cancellation notice is sent before the 14-day period expires. Please note: The right of withdrawal applies exclusively to EU citizens; non-EU citizens cannot exercise the right of withdrawal.

Consequences of Withdrawal:

After the cancellation, we will refund the payments received, excluding shipping costs. The buyer bears the costs for both the return shipment and the initial shipping costs. We reserve the right to withhold the refund until we receive the returned goods in their original condition. Buyers are responsible for losses
We use the same payment system as the original transaction, unless we agree otherwise. There are no refund fees. However, some payment methods deduct fees at the time of the original payment, which are not refunded later.

The goods must be returned immediately after the notification of the cancellation. The deadline is met if the shipment is made before the 14-days deadline expires. Buyers are responsible for any losses or damages incurred during the return shipment of the goods.

Sample Withdrawal Form

To: Heiko Liepold Vintage Guitar World Taunusstrasse 8a 64720 Michelstadt Email:

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods

Ordered on (*) / received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for notification on paper)  

Date

(*) Delete as applicable.  

Let me know if you need anything else!